The Concierge
PlayCasinos is an independent gaming-education publication. We don’t operate a casino, hold a gaming license, or process wagers of any kind, the games on this site are free-to-play practice tables only.
Lizeth Lakin
2408 C St
Anchorage, AK 99503
United States
Phone: (907) 279-8287
Email: [email protected]
Spotted an error in a game guide, a stale casino ranking, or a broken link? Email [email protected] with the page URL and what’s wrong. We read every message and correct verified errors promptly.
PlayCasinos earns referral commissions from some of the operators listed on this site (see our casino rankings and full Terms of Use for the disclosure). For partnership inquiries, use the email above.
We cannot intervene on your behalf, because we are a publication rather than a party to your account. What we can do is point you at the right regulator — every operator we list is licensed, and the licensing body is the route with actual authority over a dispute. Tell us about it anyway: a pattern of complaints moves a ranking.
Editorial corrections are the priority and are usually acted on within a couple of working days. Partnership enquiries take longer. Every message is read.
No. We do not publish guest content and do not sell links or placements, which is the same reason no operator can buy a ranking position.
The page URL and what specifically is wrong — a stale bonus figure, a licence that has changed, a broken link, or a strategy cell you believe is incorrect. If it is a strategy question, the rule set you are assuming helps, because the correct play changes with the number of decks and the dealer’s soft-17 rule.
No. Everything on the site is educational: published house-edge figures, standard basic strategy, and reviews of licensed operators. We do not predict outcomes, sell systems or advise on how much to stake.